As a marketing graduate with 15 years of experience in e-commerce customer support, I excel in assisting clients with their online sales needs. Proficient in platforms like Shopify and WooCommerce, I’m skilled in troubleshooting technical issues and optimizing online stores for maximum sales. My ability to actively listen and multitask ensures clients receive personalized support and guidance in navigating the e-commerce landscape.
Malek Rafat
Name: Malek Rafat.
Specialization: Customer Support.
Education/Certificates: BA in Marketing.
Working experience (years): 15.
Professional Skills: Shopify, WooCommerce, Social Media Marketing, Active Listening, Multitasking.
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