A tech enthusiast with a degree in information technology, I’ve spent the past 6 years working in the dynamic world of SaaS customer support, navigating through digital landscapes with the curiosity of an explorer and the precision of a software engineer. From CRM software to technical documentation, I learn as much as possible daily. With solid problem-solving skills and a decent amount of experience, I guarantee support solutions that are as efficient as they are simple.
Dany Gonzago
Name: Dany Gonzago.
Specialization: Customer Support.
Education/Certificates: BS in Information Technology.
Working experience (years): 6.
Professional Skills: SaaS Platforms, CRM Software, Technical Documentation, Problem-solving, Collaboration.
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